Xiem Tools USA

Class Return Policy

Return Policy for Classes at The Compleat Sculptor

We strive to ensure a positive experience for all our students. Please review our return policy carefully before registering for a class:

Refund Deadlines

  • 90% Refund: A refund less a 10% will be issued if you cancel at least 14 days before the scheduled class start date.

  • Partial Refund: A 50% refund will be issued for cancellations made between 7 to 13 days before the scheduled start date.

  • No Refund: No refunds will be issued for cancellations made 6 days or less before the class start date. However, you may be eligible for a class credit (see below).

Class Credit Policy

If you are unable to attend the class and cancel at least 3 days before the start date, you may apply 50% of the amount of your payment as a credit toward a future class of your choice within the next 6 months. No credits will be issued for cancellations made less than 3 days before the start date.

Transfers to a Different Class Date

You may transfer to another class date if you notify us at least 7 days before the scheduled start date. Transfers are subject to availability and may include a processing fee of 25%.

Class Cancellation by The Compleat Sculptor

If we must cancel a class due to unforeseen circumstances (e.g., low enrollment, instructor unavailability, etc.), you will have the option to:

  • Receive a full refund.

  • Transfer to a future class date of your choice.

 

Emergency Exceptions

We understand that emergencies happen. If you are unable to attend a class due to unforeseen circumstances, please contact us at orders@sculpt.com** or 212-243-6074** as soon as possible. Exceptions to the above policies will be considered on a case-by-case basis.

How to Cancel or Request a Refund/Transfer

To cancel your registration, request a refund, or transfer to another class, please contact us:

Provide your name, class details, and reason for cancellation or transfer in your request.

We thank you for choosing The Compleat Sculptor and look forward to having you in class!