Shipping policy
Order Processing & Shipping Policy
Order Processing Time
- In-stock items will be processed within 2-3 business days.
- Once processed, orders will be shipped based on your chosen Delivery Method.
- Delays due to inclement weather and other forces of nature are not eligible for refunds. Some products may be delayed for shipping if there is a risk of freeze.
- Orders placed on the weekend are shipped starting the next Business day
Shipping Charges
- Shipping charges will be calculated and added to your order at checkout.
- For special shipping requests, please contact us:
- Email: orders@sculpt.com
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Phone: 212-243-6074
We will do our best to accommodate your needs.
APO & FPO Addresses
- Orders shipping to APO or FPO addresses will be sent via USPS.
International Shipments
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Country Regulations/Import Restrictions
- It is the responsibility of the customer to determine if any restrictions exist regarding importation of specific product(s). Rejection by customs related refunds at our discretion.
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Duties and Fees:
- Orders shipping internationally may incur duties and fees depending on the destination country.
- These charges are the customer’s responsibility.
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Voluntary Abandonment:
- Refusal to pay duties or fees may result in your order being considered voluntarily abandoned.
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Refunds:
- Refunds for returned international shipments are at the sole discretion of The Compleat Sculptor.
Thank You
Thank you for ordering from The Compleat Sculptor! We appreciate your business and strive to provide the best service possible.