Kryolan

At Kryolan, we make make-up. But not like anybody else. Because unlike everybody else, we actually make our make-up. We‘ve done it our own way for more than 70 years and three generations. We think of it. We manufacture it. Formulate it and love it into existence. There is only one real professional make-up maker. There is only one Kryolan.

Class Return Policy

Return Policy for Classes at The Compleat Sculptor

We strive to ensure a positive experience for all our students. Please review our return policy carefully before registering for a class:

Refund Deadlines

  • 90% Refund: A refund less a 10% will be issued if you cancel at least 14 days before the scheduled class start date.

  • Partial Refund: A 50% refund will be issued for cancellations made between 7 to 13 days before the scheduled start date.

  • No Refund: No refunds will be issued for cancellations made 6 days or less before the class start date. However, you may be eligible for a class credit (see below).

Class Credit Policy

If you are unable to attend the class and cancel at least 3 days before the start date, you may apply 50% of the amount of your payment as a credit toward a future class of your choice within the next 6 months. No credits will be issued for cancellations made less than 3 days before the start date.

Transfers to a Different Class Date

You may transfer to another class date if you notify us at least 7 days before the scheduled start date. Transfers are subject to availability and may include a processing fee of 25%.

Class Cancellation by The Compleat Sculptor

If we must cancel a class due to unforeseen circumstances (e.g., low enrollment, instructor unavailability, etc.), you will have the option to:

  • Receive a full refund.

  • Transfer to a future class date of your choice.

 

Emergency Exceptions

We understand that emergencies happen. If you are unable to attend a class due to unforeseen circumstances, please contact us at orders@sculpt.com** or 212-243-6074** as soon as possible. Exceptions to the above policies will be considered on a case-by-case basis.

How to Cancel or Request a Refund/Transfer

To cancel your registration, request a refund, or transfer to another class, please contact us:

Provide your name, class details, and reason for cancellation or transfer in your request.

We thank you for choosing The Compleat Sculptor and look forward to having you in class!