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We've got you covered.
Package Protection gives you peace of mind while saving you time and money.
Package Protection
Coverage in case your package is damaged in transit, stolen, or doesn't arrive.
Instant Issue Resolution
Get a refund or replacement in just a few clicks.
24/7 Claim Support
Route is here for you whenever an issue arises — with an average response time of under an hour.
Route Package Protection extends coverage for online purchases that are lost or damaged in transit, or stolen immediately after the carrier's proof of delivery where Route traces the transportation. Route App, Inc. (Route) is the named insured on the package insurance policy ("Policy"); Route Insurance Solutions ("RIS"), Route's licensed producer entity, procures the Policy from SEG Insurance Ltd. Route, through RIS, may receive compensation for its services.
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